[Resolved] Idea Cellular — idea cellular mnp tele verification number 59059 not working

Vivek varun

from Rupnagar, Punjab

Address:

Chandigarh, Chandigarh, 160047

Hello,

I ported my bsnl phone number to idea recently. I earlier had a bsnl sim of punjab area and got my no ported to idea punjab region. Yesterday my bsnl network got disconnected and i inserted my idea sim. I was advised by idea agent to call 59059 after inserting idea sim. When i tried calling the above-mentioned number, it does not connect. After several attempts, there was no success. I eve switched my sim to different hones to see whether there might be other miscellaneous problem. Kindly resolve this issue as this is my primary contact number. I can't make any calls and i had my frc done of rs. 100 from the idea store itself when i had filed an application for porting my no. I am receiving incoming calls only. Please seek into this matter.
My phone number is [protected].
(Issue is with this no)
And my alternate no for calling is [protected]
Thank you.

Was this information helpful?

No (0)

Yes (0)

Jun 4, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've informed you to visit to the same My Idea Store for the recharge benefit to be credited. If still any issue persist, kindly share us the complete Idea store address you've visited along with the name of the store executive to assist you further.

Regards,
Lavina