[Resolved] Idea Cellular — Idea connection started but sim not received yet,

mahiiii

from Delhi, Delhi

Address:	New Delhi, Delhi, 110043
Website:	Idea

I would like log a complaint about idea because few days earlier I changed my connection from Vodafone to idea.now Vodafone connection is disconnected but idea could not provide me sim yet.really very frustrated with these guys.everytime whenever I get call from Idea, they just say that your connection has been started, even they do not know that I haven't got sim yet.everytime I had to tell everything in detail but nothing happened.

Really very disappointed...now I am not able to call because my earlier Vodafone connection disconnected.

If you guys are not able to do your work, then you people call and insist to switch the current connection to Idea.

Mahender Rawat
[protected]

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Apr 17, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2017

Idea Cellular Customer Care's response Hi Mahender,

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards,
Naushad

Verified Support

Mar 12, 2017

Idea Cellular Customer Care's response Hi Mahender,

As per your telecom with our customer service associate on 12th March, we wish to inform you that we are working on your concern and we will revert to you at the earliest.

Regards,
Maroof

Verified Support

Mar 17, 2017

Idea Cellular Customer Care's response Hi Mahender,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vicky