[Resolved] Idea Cellular — Idea Data Card Recycle Fraud / Cheat | |||
My idea number (3g data card) is recycled [protected]. At the time of submitting the documents, I had given an alternate number and email address. At the time of recycling no one bothered to inform me as I was Unaware of TRAI Recycling rule (as most of them are). I hope alternate numbers/emails are taken as a part of coordinating with customers and not for Timepass. Here are TRAI guidelines - http://www.rediff.com/money/report/tech-trai-guidelines-on-deactivating-unused-sims/20130114.htm I am totally shocked to see such behaviour. This is the first part of problem. The 2nd part is that I recharged for Rs. 249 (3G Internet) as I was unaware of the recycle rule. When I called the customer care, they are not able to solve my problem. They just say policy, terms, take new sim card blah blah... I want my money back. This idea cellular company is fraudster / cheat. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment