[Resolved] Idea Cellular — Idea not returning extra money paid before port out

gansehsemalty

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122002
Website:	www.ideacellular.com

I have ported out from idea and paid extra money during settlement. One month have passed (Ported out on 18th april) and i am still waiting to receive money.
1) according to my idea (Chakkarpur, gurgaon), the cheque was sent on 02-may-16 and now there is no update on that request in their system.
2) also they can not help in any way. Request number: s1-[protected]
3) they gave their senior manager number. Its always busy or he doesnt picks call. Calling from 3-4 days.

After this experience, how can anyone recommend idea in future?

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Aug 30, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 19, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

May 21, 2016

Idea Cellular Customer Care's response Dear gansehsemalty,

We would request you to provide us with your ten digit Idea mobile number for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

jeetrai

from Parasia, Madhya Pradesh

Idea — mobile no detail address and operator no

He is very quite hurt of my sister he is use very bad langauge . plss give me this no se all detail adreess, name, location everi thing plss my email [protected]@gmail.com

Idea Cellular Customer Care's response, May 23, 2016

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. Kindly share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

gansehsemalty

from Gurgaon, Haryana

One more point.
4) I have also sent mail to (appellate.[protected]@idea.adityabirla.com) 2 days back. There is NO REPLY over that too.

anil bargal

from Mumbai, Maharashtra

Idea Cellular — phone call details

I applied for my mob no [protected] call details in hardcopy on 23.05.15 but till date i donot received it when it will received ? 200/- rupees charges for 4 month call details is already cut from my mobile balance pl. help

Idea Cellular Customer Care's response, May 23, 2016

Verified Support

Dear Customer,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

RAJENDRA KUMAR GARG

from Delhi, Delhi

Idea Cellular — RECHARGE BENEFIT

recharge

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear RAJENDRA KUMAR GARG,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

rahul detective

from Daman, Daman and Diu

Idea Cellular — calling details

dear sir, My Idea Prepaid no is [protected] i need my no call detail from 1 feb 2015 to 20 Apr 2015 on my mail ID [protected]@yahoo.com all in comming and out going calls urjuntly. Thanking You

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear rahul detective,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Santosh Haramkar

Idea Cellular — My incoming calls

Sir please my [protected] incoming calls details im lost my number plz give me detail in 2 day 08/05/2016 to 09/05/2016 my email ID [protected]@gmail.com

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear Customer,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

httc

from Ahmedabad, Gujarat

Idea Cellular — lots of miss call and messages

Got lots of miss calls from outside india and message like give us a miss call and win a gold etc

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear Customer,

We wish to inform you that details of one subscriber cannot be shared with another. Thus, we request to lodge an FIR in the nearest police station.

Thanks & Regards,
Customer Care, Idea Cellular

shaukath

from Tirunelveli, Tamil Nadu

Idea — sim card missed

I have lost my mobile phone with idea sim card.please deactivate my airtel number [protected].I gave voter id proof for simcard.

krishpatel1103

from Noida, Uttar Pradesh

Idea — not getting internet services properly.

i m krish patel living in surat gujarat my mobile no is [protected] i am facing internet network problems.

Sasi Kumar Achuthakurup

Idea Cellular — Discanactid

Hi I am sasikumar no.[protected], please do sumthing how can disconnected my lain Explanion Thanks sasikumar [protected]

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear Customer,

We tried calling you on your provided numbers however, we were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular