Idea Cellular — Idea office - misbehaviour | |||||
Yesterday on 8/2/2016, I went to idea office in bharuch (name :- F F Agency ) to issue my lost idea card. my mobile no - [protected], senior ABG employee. They misbehaved in below mentioned matters 1) They did not attend timely, asked to wait for and were doing some clerk jobs and doing the people jobs of their contacts 2) The attendant operator Miss Krishna was very slow and not worry about people concern 3) in spite of having copying machine she told that we are not permitted to take photo copy of proof document even on chargeable basis and send the customer to the market to take the copy 4) after that I gave 100 Rs note and she replied give the change of 50 Rs, even though she was having change which was given after lots of argument 5) she told we don't have change take a recharge of 50 Rs 6) during discussion with her, the agency owner misbehaved and told me to complain at any where and told this is private firm we will do what we like, this is not idea office. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
As per your telecon with our customer service associate on 9th Feb 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 9th Feb 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular