[Resolved]  Idea Cellular — internet and message pack

My internet doesn't work a lot of times, there is always an exclamation mark, also under my pack I get 100 msgs a day, which I can never send, when I'm in hostel(Chandigarh).
My message pack never works, internet doesn't work. I switched from Airtel because idea was a promising connection, even my Airtel connections had issues, but it seems like idea is no better.
Poor customer service, I can not connect to the customer executive.
What is use of buying such pack when it doesn't work, waste of money.
Disappointed.
Was this information helpful?
No (0)
Yes (0)
Oct 6, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, kindly check with the settings provided. If still the same issue persists, pls let us know so that we can assist you better.

Regards,
Neha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information