[Resolved] Idea Cellular — misbehaviour from idea employee

NirajJoshi

from Aurangabad, Maharashtra

Address:

Surat, Gujarat, 394107

Today getting phone call from idea bill collection agent and without checking that bill paid or not call me and using cheap language and told begger to me and threaten me that i will stop your services.
Employees are so chep and rude with customer.
As i am using Idea post paid card from so long and never miss my payment but their employee not respond well.
There is no response from idea team as many time i complaint in idea call center regarding their misbehave.
Worst service provided by idea.

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Oct 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that you have not getting calls from idea and your concern has been resolved. Hence, the case has been closed

Regards,
Prajakta

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Comments

Ananthu Krishnan

from Mavelikara, Kerala

Too poor network service and below average customer care satisfaction.
I tried couple of times to contact customer care service to resolve my network issue but there is no-one to pickup my call or no-one wants to clear my issues. Waste waste waste service

Idea Cellular Customer Care's response, Sep 1, 2018

Verified Support

Dear customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta

Keisham Ajay

from Kohima, Nagaland

Sir
I am a distributor from manipur in our locality there is no 4g site most of coustomer e complaining 4g network.plz look a head.voda airtel jio r geeting 4g in my site plz look ahead

Idea Cellular Customer Care's response, Sep 1, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta