[Resolved] Idea Cellular — misleading plans with pathetic service | |||
My number is [protected] I have ported from vodafone to idea as executing from idea given me an call and offer economic plan for rs 299/- with unlimited call, sms, roaming free all over india and per day 1 gb 4g data free and confirmed bill amount will never cross 350/- The executive had taken 100 rs advance and provide sim and said will deduct from your first bill. From day 1 i getting issues with data, call drop, poor connectivity, and they send bill of rs 612.. Saying roaming charges which i expected free as per the executive from idea... Now they saying you will also gets charges for 3g it's all coming surprisingly to me i tried to contact the executive on her number [protected] but not reaching now.. As i am completely unsatisfied with service and response so i asked for cancellation now they saying you can't switch till 90 days these is just an ridiculous.. These is really an misleading and cheating from idea perspective... "what they have an idea sirji.." See if you can look into these matter so some other will save.. From these. Was this information helpful? | |||
Oct 27, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Dear Customer, We would like to inform you the best optimization has been done and we are trying to resolve the issue soon. As checked roaming is reflecting on your bill which has been charged accordingly. Regards, Lakshmi. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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I using idea prepaid and mobile number is [protected], I want incoming & outgoing call details on my email Id as soft copy, please send me the last two month call summary on my email Id: ventureplus.[protected]@gmail.com
Thanks & Regards
Kirti Kumar Sharma
We request you to Email us on [email protected] for your above mentioned details.
Regards,
Lakshmi.