[Resolved]  Idea Cellular — MNP issues in from BSNL to IDEA

Address:854301
Website:Ideacellular.com

I had ported my sim from bsnl to idea on 01/04/2017 by submitting all the necessary documents. I received a message from idea on my bsnl sim on 06/08/2017 that I can call 59059 for tele-verification after 23:17:00, and when I saw my phone in the morning today, i.e. on 07/04/2017, BSNL jad deactivated my old sim and Idea still hasn't activated my new sim. What do I do? I don't understand why it is taking so long?
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May 11, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Idea Cellular Customer Care's response
Hi Harsh,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Maroof
Verified Support
Apr 09, 2017
Idea Cellular Customer Care's response
Hi Harsh,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mangesh
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