[Resolved]  Idea Cellular — MNP Rejection

Address:Pune, Maharashtra

Hi, I'm a customer of idea and my number is [protected]. I have applied for porting to TATA DOCOMO on 15th April and submitted all necessary documents but my porting out request has been rejected by my present network operator i.e, idea without any acceptable reason for rejection when I contacted the customer care they said porting has been rejected, reason they mention is ridiculous they say in the system its set as "User Cancellation" . Why would I opt for portability and then cancel myself don't I have any better work. I ahve also dropped an email to the customer care also the Email reference id is E1-[protected] So I am requesting you to solve this problem of porting. Hope i will get positive response from you. Regards, Vikas
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 4th May 2015, we wish to affirm that your complaint for MNP related has already been initiated by us, under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your Idea number has been ported out from Idea Cellular with effect from 17th May 2014. For further assistance, kindly contact to respective service provider.

Thanks & Regards,
Customer Care, Idea Cellular

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