Idea Cellular — Mobile Number call barred [protected]

Address:Ahmedabad, Gujarat

Dear Sir, The nature of this complaint is just notify you that my mobile number [protected] which previous company had vodafone (Post paid) Few days ago I was Port this No. in Idea Prepaid, as i receive a call from idea customer care on 2nd - Feb-2015, there (Vodafone) is my last bill Rs. 219 was pending, after that same day I had pay that amount and send the receipt to mail id (Vishal.[protected]@Vodafone.com) as per below mail, and also forward that mail to [protected]@idea.adityabirla.com as discussed with Idea customer care, after that toady my numbers Incoming & Outgoing call is barred, i am facing to much problem because it is my service number. Please do the needful. Thanks, Anand Ojha [protected] Subject: Fw: E_Demand_Notice - Outstanding of Vodafone Mobile Bills From: anand ojha ([protected]@ymail.com) To: [protected]@idea.adityabirla.com; Date: Tuesday, 3 February 2015 2:07 PM FYI ----- Forwarded Message ----- From: anand ojha <[protected]@ymail.com> To: "Vishal.[protected]@Vodafone.com" <Vishal.[protected]@Vodafone.com> Sent: Monday, 2 February 2015 8:15 PM Subject: Re: E_Demand_Notice - Outstanding of Vodafone Mobile Bills Please find the attached Payment receipt. Also update in your system Thanks, Anand Ojha From: GUJCNCSNDHELPDESK <gujcncsnd.[protected]@vodafone.com> To: [protected]@YMAIL.COM Sent: Friday, 30 January 2015 1:01 PM Subject: E_Demand_Notice - Outstanding of Vodafone Mobile Bills Date: 30th Jan -2015. To, MR. ANAND OJHA A-305, VRUNDAVAN FLATS, B/H VEJALPUR POLICE CHOWKY, VEJALPUR AHMEDABAD 380051 [protected] [protected]@YMAIL.COM Reference: Vodafone No. [protected] and Vodafone Relationship no. 15696200 Sir/Madam, We state that we are currently engaged in the business of providing Cellular Mobile Phone Services to its customers across Gujarat Circle as per the license issued by the Department of Telecommunication, Central Government, India. We state that you had approached and requested us to provide you our cellular mobile phone service. Relying upon your representation and assurance, we provided the said service to you, with the clear understanding that you shall pay the bills on or before the due date. We state that you have availed and used the service but, in breach of the aforesaid representation and promises made by you, you have failed and neglected to pay the amount of Rs. 219 which is due and payable towards your legitimate usage of the service. We state that in spite of our repeated reminder and request to pay the aforesaid amount, you have failed and neglected to pay the said amount till date. We state that from the aforesaid, it is apparent that you have intentionally and deliberately not paid the said amount for the service used by you. We state that as on 29/01/2015 against [protected] a sum of Rs. 219 is due and payable by you. We state that believing your representations to be true, we acted upon in good faith and entrusted upon you with our cellular mobile phone service, which you put into extensive use and accumulated huge amount. In the circumstances, we hereby call upon you to pay the sum of Rs. 219 together with accrued interest thereon @ 18% p.a. from the respective due date till the full & final payment, within 7 days from the date of receipt of this notice, failing which we shall be constrained to initiate Civil/Recovery Suit proceedings against you, entirely at your risk as to cost and consequences, which please note. We state that without prejudice to our rights, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact[protected], [protected], Vishal Barua ( Vishal.[protected]@Vodafone.com ), between 11.00am to 6.00 pm on working days. For Online payments, please visit - https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONEDN_details.jsp Yours truly, For Vodafone West Limited, Authorised Signatory. This is an auto generated message. Please do not reply to this message.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks &amp; Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks &amp; Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the service for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Thanks &amp; Regards,
Customer Care, Idea Cellular

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