[Resolved]  Idea Cellular — Money deducted but recharge failed of rs.249 for mob no.[protected] on dt.17/12/2015.

Address:Thane, Maharashtra, 421302
Website:www.ideacellular.com

Dear Sir, I paid for idea recharge for mob no.[protected] through by net banking account. Rs 249 is deducted but recharge is failed while processing transaction with following message on www.billdesk.com Rs 249 is deducted from my KOTAK MAHINDRA BANK ACCOUNT having ref no.[protected] dt.17/12/2015 The account statement showing deduction is enclosed for reference.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

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