[Resolved] Idea Cellular — my number in some other person's name during the process of mnp

[email protected]

from Hyderabad, Telangana

Address:	500036
Website:	www.ideacellular.com

Reliance has ported my number without any request, instead of repeated attemps i failed to contact reliance customer care service on mobile phone as the customer care service is out of service from past one month.
So, i visited reliance store only to know that it is already ported.

However, whatever may be the error due to which this mnp process initiated. I am ready to join idea network, for this i visited my nearest idea store and was shocked to see that my number is active in idea postpaid network since 12 days and that too with some other person's name!

How is it that my number is registered in some other persons name?

Please look into this issue and provide me my number as soon as possible as i am left without any mobile number.

The mobile number is [protected]

Mohammed ansar ahmed
Mobile: [protected], [protected]
Email: [protected]@gmail.com

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Nov 26, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We would like to inform you that, your number is active from our end according to the documents which was submitted by the individual, so this number will not reverted back to you. Please visit your service provider store for further clarification.

Regards,
Lakshmi.