[Resolved]  Idea Cellular — no network at all inside the company

Actually i dont have interest to go idea from airtel network since airtel network is better in everywhere, but idea dealer called me and asked to change network, i told them strictly i dont want to go switch to any network, but they forced me like our network is good in anywhere and i told them to come and check network speed and data speed, they sent newly joined person, he doest know anything about check network etc. And he told me that send port request and give port number, and i have given and he taken document and gone, i told them dont change network until show speed network and data speed and he agreed and went, after 3days i am seeing network changed from airtel to idea.

In my company i am facing so much problem since so many customer were calling but could not be able to connect, due to this horrible network issue i am losing business.
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Sep 21, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. As per our records, the complaint has been raised for your network & data service concern and the resolution has been communicated to you that we are trying our best to enhance the network coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the network and improve our services.

Regards,
Neha
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