[Resolved]  Idea Cellular — No proper response

Address:

Pondicherry, Puducherry

Hi,

I have received a call from IDEA Customer care stating that they are giving me some offers if i port from Aircel to their Idea network.
I told that I am in pondicherry and I can't give my documents in chennai. So the girl told she will arrange some proof and she will send me the new sim card through courier. She took portability code from me.

Now what happened is they have ported my number from Aircel to Idea without my proof and they have not sent my sim yet. It is almost two weeks they have activated the same and not sent to me.

If I call their customer care there is no proper response.

The Girl cheated me just for a hike of single sale count.

Please help me to take necessary action

Thanks,
Sathya

Reach me @ [protected]

[protected]@gmail.com