[Resolved] Idea Cellular — no speed | |||
I had a recharge o[censored]nlimited plan but while using internet it gives me a bullsshit speed. My mobile is 4G and sim is also 4G and my unlimited pack is also of 4G. I live at prime location in called Bhosari in Pune, Maharashtra. speed never goes above 128 kbps. Also it reach 128 kbps hardly or very rarely. Kindly take the action as early as possible to increase speed of internet in said area. Else at least 10 customers from my side will port to Jio or Docomo which provides better network speed. Was this information helpful? | |||
Jun 16, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 16, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've raised the complaint for your network & data service concern under reference number[protected] and you shall hear on the same till 21/05/2018. Regards, Lavina | |||
 2 Comments | |||
Comments
Sir, my idea Sim lost on 29.04.18, so please my idea number block. No. [protected].
Idea Cellular Customer Care's response, May 16, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further. Also, we would like to inform you that you can visit to the nearest My Idea Store to avail the new sim card for your number or to block the same.
Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=tamil-nadu
Regards,
Lavina
Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further. Also, we would like to inform you that you can visit to the nearest My Idea Store to avail the new sim card for your number or to block the same.
Refer to the below given link for the nearest My Idea Store,
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=tamil-nadu
Regards,
Lavina
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My Mobile Number And Recharge Details
Mobile Number :[protected]
Serial No. Of my Recharge Card :[protected]
Apologies for the inconvenience caused. We request you to visit to the same Idea store or retailer store from where you've purchased the voucher along with the recharge voucher as it has been damaged for further assistance.
Regards,
Lavina