[Resolved]  Idea Cellular — not activating my number

Address:Chennai, Tamil Nadu, 600119
Website:Consumercomplaints.in

From last 3months they are not activating my number, i had submitted documents many time then they do this recharge that had i also done then they se verification call will came to your alternate number but know call as came yet now, near about 20-25 times i had gone there office. Know they r saying u sim is deactivated go to ur hometown maharashtra for activation of sim. Currently i m doing job in chennai and, my sim is from nagpur. How i can go there in nagpur for sim activation and i had just join in chennai currently i had not completed my probation period also in company.in my banks, pf account, frnds, relatives all over is only that number given.
My bank loans are pending because in all transferring amount otp cames in that number. Sir i m very frustrated because of their service, my emi interested are raising day by day. They r just fooling me.
Idea number [protected]
Alternate number [protected]
Email id :vicky. [protected]@gmail.com
Alternate email id : vicky. [protected]@rediffmail.com
Sorry for disturbing u pls help me to solve this problem.
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Apr 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, your mentioned number has been inactive due to documents not submitted while sim exchange. Hence, we express our inability to activate the number from our end. However, you can visit to the nearest My Idea Store to check the number availability. If the same number is available we'll surely assist you for the same.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=maharashtra-goa

Regards,
Lavina
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