Idea Cellular — Numbr ported to Idea but SIM card not received

Address:

Mumbai City, Maharashtra

I had a vodafone number [protected] which I requested to be ported to Idea. After submitting the request, a person by the name Sagar called me on 30th March 2015. He asked me to apply for a unique porting code, which I did promptly. Sagar said that he will send someone to my office to collect the documents. The person came and took the documents last week but did not give me a idea SIM card. My number has been ported yesterday night (8th April 2015), but I do not have a SIM card. Moreover, I don't even know which plan I have been given. My phone has stopped working and I need urgent help. I tried calling Sagar many times but he never takes my call. Sagar's number is [protected] The number of the person who came to collect my documents is [protected] I want some action taken against such irresponsible people.