[Resolved]  Idea Cellular — pack not getting activated

Address:Pune, Maharashtra

Hi idea,
I have ported my vodafone sim to idea on 31st july 2017 and i bought a pack of 450 rs which includes unlimited outgoing calls, 100 sms/day, 1gb data/day for 84 days.
But till now my pack is not yet active. I am trying to call 59059 from past one week, but it's not getting connected. Please help.
My idea number is [protected].

I somehow feel that the vendors from where i bought the sim have cheated me and have not done any proper recharge and simply charged me 450.

Please let me know how this can be resolved.
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Sep 7, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Idea Cellular Customer Care's response
Hi Nidhi,

Please provide us vendors details and the number for assistences. Also, you may write back to us at social media or [protected]@idea.adityabirla.com for better assistance. Please contact 198/12345 for services and complaints if any.

Regards,
Meeta.
Complaint comments 

Comments

Due to non payment of my bill you have barred my outgoing facility. Now i have paid my bill in morning. But upto this time outgoing facility is not availbale to my no: [protected]. Kindly see.

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