[Resolved]  Idea Cellular — payment made against mobile no-[protected]

Address:Mumbai City, Maharashtra

Dear Sir, I have lodged several complaints on customer care desk ID CI-[protected] and mobikwik asoka regarding my payment for mobile no-[protected] on 4/9/2014 through my HDFC credit card against their payment authorisation ID 050059. But intead of getting the payment from Mobikwik, Idea has disconnected my out going facility and sent bill for subsiquent month with all charges.I am not going to pay this bill because i lost my business due to out going facility disconnected by Idea even though payment made by my side on 4/9/2014. I am visiting to Idea Gallery at Airoli for lodging the complaint but they are not ready to etertain with me. Once agian requesting you please look into my payment and start my out going facility. Regards, Ramesh Devadiga
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your query.

Thanks & Regards,
Customer Care, Idea Cellular

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