[Resolved] Idea Cellular — permanent disconnect | |||
My number which was ported into idea was disconnected because of an outstanding bill with airtel, which i was not able to pay because i was not in india and was not informed about this in advance. The bills have now been paid but the number is still not working. Can you please help with that? My phone number which was disconnected is [protected]. At the moment i am available on [protected]. Anoop sharad mahajan Was this information helpful? | |||
Apr 2, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We would like to inform you, that the account has been permanently disconnected for the mentioned number due to your previous operator dues weren't cleared. However, we request you to visit the nearest My Idea Store along with the payment receipt and to check the number availability. If the given number is available with us, we'll surely assist you further or else your can check with your previous operator for the number availability. Refer to the below given link for the nearest My Idea Store, http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=maharashtra-goa Regards, Lavina Verified Support Mar 02, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We would like to inform you, that the mentioned number has been activated successfully on 20/Feb/2018 from our end in postpaid connection. For further assistance, kindly contact us on 12345 or 198. Regards, Lavina | |||
 2 Comments | |||
Comments
Yes, thanks a lot! This has been a big help.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Yes - I have already done that but have not heard back from the store. Is there someone who can confirm the status?
Best,
Anoop
Sorry for the inconvenience caused. We would like to inform you, that the mentioned number has been activated successfully on 20/Feb/2018 from our end in postpaid connection. For further assistance, kindly contact us on 12345 or 198.
Regards,
Lavina