Idea Cellular — Poor and cheated response by the Idea company

Address:

New Delhi, Delhi

Respected Sir / madam I have been using idea postpaid no[protected] since quite long time. I have made multiple complaint over the no network coverage and no internet connectivity for this no to the customer care but no valuable responses was ever given.Finally on being disappointed by the poor services i have made request to port out this no to Vodafone on 13 Jan and UPC 241744 has been sent to me through sms .Then on 14 Jan company have sent me a mail stating that the request for UPC has been processed successfully through communication ID [protected] but port out was not done. Then i called the customer care multiple times and finally on 18 Jan they told me that the request for port out has been cancelled due to some technical reasons which no one could explain even after being asked multiple times.On being utterly disappointed by such irresponsible and reckless responses by the company, I again made a request for port out on 18 Jan and a mail is received to me from company side stating that port will be actioned within 44 hrs through communication ID [protected] and i was again made wait for your so called porting process but port was not done . In the meanwhile i have called the customer care multiple times and asked them the ststus for port out and they said that it is in the processing. On 26 jan a mail was again sent to me stating that port will be actioned within 44 hours through communication ID [protected] which was again felt just as a sham and finally on 28 jan i was being informed that the request for port out has been cancelled due to some technical reasons which was neither explained or even informed and this is even after that fact that i have fulfilled all the formalities as required by the company and made advance payments always and infact till date i have made more than Rs 400 as advance to the company I felt utterly cheated by the company and diappointed by the reckless and pathetic responses by the so called reputed company. If this is the reality of how Idea company treats their customers then i will seriously suggest my friends and relatives to never take any connection from Idea and even get their current numbers disconnected'' Now i want my connection to be cancelled as the most ealiest and i want all my advance to be refunded to me and also a compensation for all the issues u have made me faced I request you to please seek a response to this grievience of mine and get me a remedy of it Thanking you Armeet Kaur [protected] armeet.[protected]@gmail.com