[Resolved] Idea Cellular — ported number got deactivated | |
Hi
my name is manish valecha. I had ported my number [protected] from airtel to vodafone and than to idea. it was a postpaid connection. Than i converted it to prepaid. I was assured that if i make recharge of rs 102 this number will be stay activated as it is a life time validity recharge. This info was given to me at idea gallary ulhasnagar. I recharged as they said. But even after a month my service was not active. Than afer one month i went to idea gallary they said ur number is deativated. U have to go to airtel. I went to airtel they said idea must release this number first than we can activw it. But employees at idea gallary was not interested to listen my problem. They said we cant do anything as number is not active. Please look it to this matter. I need that number. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Customer,
We regret the inconvenience caused to you. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We regret the inconvenience caused to you. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular