[Resolved] Idea Cellular — ported postpaid sim in not activated. unable to connect 59059

jitendrasahu89

from Chennai, Tamil Nadu

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi idea,
I have ported my existing airtel connection [protected] to idea sim. On 16 nov 2017 in evening i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting.

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say single line and don't give logical answer nor try to help.

I am every day getting sms on my alternate number to call 59059 and get your connection activated but 59059 is not connecting. Pls provide any other number or activate services of my new idea number[protected].

My alternate number is [protected].

I think buying idea was worst decision.

Was this information helpful?

No (0)

Yes (0)

Dec 23, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As checked, the services has been successfully activated from our end. Kindly get back to us in future for further assistance.

Regards,
Lavina