[Resolved] Idea Cellular — porting request rejected by idea

Anoop k.r

Address:	Thiruvananthapuram, Kerala, 695011
Website:	Idea customer service

Hi,

I had requested porting request from idea to airtel on sept 14th. I received an update from the airtel rep on sept 22nd that my request to port was rejected by idea as outstanding amount is pending. All my bills till date are paid and i have no outstanding amount pending. I checked and found rs 1 as unbilled charge set by idea that is causing the issue.

This is complete disregard to the guidelines set by trai and i request action to be taken to avoid future inconvenience to users by idea.

Thanks and regards,
Anoop
Mail: [protected]@gmail.com

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Oct 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Idea Cellular Customer Care's response Dear Customer,

As checked when you request for port there was a outstanding reflecting on your number due to which your request was rejected.

Regards,
Lakshmi.