[Resolved] Idea Cellular — Postpaid bill amount

Faisal786

Address:

Bangalore, Karnataka, 560066

I have ported my no [protected] from airtel postpaid to idea postpaid service. And there is no network coverage in my office. Once we ported we can't change the service for 3 months. As there was bill is above as per my plan and also no network coverage. Already have raised the complaint about this. Without use of service also am paying the amount from past 5 months. Now also i have got 513. Pleae check regarding this issue as am paying the amount. Without the use of this service.

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 22, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

May 22, 2016

Idea Cellular Customer Care's response Dear Customer,

We wish to affirm that your concern has been acknowledged and a complaint for coverage has been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

May 30, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular