[Resolved]  Idea Cellular — Postpaid to prepaid conversion delay

Address:Indore, Madhya Pradesh, 452009
Website:www.ideacellular.com

I have recently applied for idea post paid to prepaid conversion. It has been almost 10 days but the conversion has not happened. I have paid the deposit amt rs 500+ and paid the previous balance. For past 7 seven days my number has been blocked. Idea ranjeet hanuman road, indore office employee ([protected]) promised me a call back today at 8.00pm but it never happened. When i attempt to dial any number it says 'emergency calls only'. I tried to ring up to 100 but it did not work!

What can i be done?

Can this be so challenging for the company?
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May 23, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Idea Cellular Customer Care's response
Dear Mr Nand Dani,

We regret for the inconvenience caused to you. We are glad to inform you that your number has been migrated to prepaid and the services towards the number are working fine from our end.

Regards,
Mahindra.
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