[Resolved]  Idea Cellular — Regarding fraud in Porting

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:	www.ideacellular.com

Hello,
My Name is Himanshu Gupta, Mobile No: [protected].
I used to be a vodafone customer, On 10-06-16
I received a call from Idea No: [protected]

He gave me an offer to port to Idea and I'll get
Idea to Idea 10p/min lifetime validitity
Idea to Other 25p/min lifetime validitity
and above 50 recharges full talktime.

He also asked to send my documents to [protected] on whatsapp.
(Which I did) and submit 140 rs out of which I'd get 130 as talktime.

To collect the amount another person came.
His No: [protected]

He got the form filled and signed, collected the 140 rs and gave me an Idea sim.
In few minutes he again called and asked for the IMSI No of sim provided for activation
Sim No:[protected]
IMSI No: [protected]

My sim got ported to Idea, and I didn't receive the balance and neither the call rates.

I talked to a customer care executive, he said to go to a recharge shop and get one frc and 2 src done of rs 8 and 3 to a ctivate those call rates.
I did it and frc of 103 and those 8 and 3 rs recharges.

Still I don't have that 130 rs balance and my call rates are only 35p/min.

I again called customer care today, he said there's no such scheme and I've been misinformed and Idea has no responsibility.

At least give my 130 rs balance.
And penalize that person so that he can't thug others on the name of IDEA.