[Resolved] Idea Cellular — request to activate inactive sim turned down | |||||
I had a Idea Prepaid connection for more than 3 years, recently the connection got disconnect as I was not available in india. When I contacted the idea store, I was told that the sim was inactivated. I moved to Idea through MNP from Tata docomo. Store person told me that the sim is inactivated and i need to contact Tata telecom. How could i contact Tata when the number was already with idea with whom I have been there for many years Was this information helpful? | |||||
Sep 10, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 10, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, you've confirmed that your concern is resolved as the mentioned number got activated on 24/07/18. Regards, Neha | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.
Regards,
Neha