[Resolved]  Idea Cellular — security deposit misuse during postpaid to prepaid transition

I requested for number porting from idea postpaid to airtel. They never approved my porting request, finally forced me to remain with idea prepaid only.
Later they told me that i will get my security deposit as check, but they converted it to pre-paid balance without my consent. Pre-paid balance is use-less as it can not be used for any unlimited pack. They are refusing the return my security deposit as check. No one is helping. I am a 68 year old mean tired of talking to idea management. It is a big cheat company. My last service request number was: q[protected]