[Resolved] Idea Cellular — Services -Out going deactivation | |||||
Few months back I ported my no from Airtel to idea and there was some amount which i need to pay for teh services provided by airtel. Due to some issues in my airtel account i paid all the balance after some time and shared the with idea customer care in reponse to the messages that I recieve. Though i have shared the details thrice from two mail ids and got a response aslo from idea (saying that they will take up the matter with airtel), they have disconnected my services (out going) from today morning . I have contacted idea customer care thrice since morning but no action has been taken till now and they are saying that the information has not been passed to their back end team (which is certainly not my fault). I dont know what do further so rising this complaint against idea... Was this information helpful? | |||||
Dec 9, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Idea Cellular Customer Care's response Hi Tahseen, We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern. Regards, Esther Verified Support Nov 08, 2016 Idea Cellular Customer Care's response Hi Tahseen, We tried to reach you at your given numbers however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue. Regards, Vishal | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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