[Resolved] Idea Cellular — Sim porting

rohitk9185

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110041

My name is Rohit Kumar, i have port my number from airtel postpaid to idea.!! At the time of porting ideaexecutive ask me to pay Rs300, But now 1 week completed but sim not activated and when try to contact with that executive, she's only give fake response. Now i am fade up..!! I think Its my big mistake i have ported in idea! No one solve my problem, customer care told to contact executive who give me sim and executive not answering any calls
Incident: Airtel mini store Andheri.
Executive Name: Don't remember
Contact no: +91-[protected]
If now also my problem solved definitely i will take Strict action Against IDEA!

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Oct 23, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Idea Cellular Customer Care's response Hi Rohit,

We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your 10 digit mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.

Regards,
Maroof

Verified Support

Sep 15, 2016

Idea Cellular Customer Care's response Hi Rohit,

We have received your contact details. We will get in touch with you soon with assistance.

Regards,
Maroof

Verified Support

Sep 16, 2016

Idea Cellular Customer Care's response Hi Rohit,

As per your telecon with our customer service associate on 16th September 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Paras

Verified Support

Sep 22, 2016

Idea Cellular Customer Care's response Hi Rohit,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit