[Resolved] Idea Cellular — SMS send or receive not working on my Mobile no: [protected] | |||
I am facing the problem of incomming and outgoing SMS is not working since Jan 2014. I have also changed my SIM card keeping the same number with idea service at mahesana, at that time it got working but 10 days later, it again stop working of SMS incomming/outgoing. Whenever i go for complaint to 12345 it says, go to 198. and 198 says go to 12345 and bot are charging me as their routine of 50psise / 3min. but not giving any solution, all the time they reject to take complaint by saying that their PC is working slow and call them two hour later, and we have to pay again and again the same rate of talking with them as 50paise / 3min. I really feel tourchered as they only talks but does nothing. Krishna R. Deovanshi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for SMS has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular