Idea Cellular — Threatening call from Delhi court

Address:Chennai, Tamil Nadu, 600041
Website:Idea

Hi. I had purchased an idea sim from chennai trade centre on may 27 2016 as i was in urgent need of a hotspot. I purchased the idea dongle for 2200 rs also. They said they would activate it by 29th may. But they did not activate till the 14th of june. On the 14th of june i received a message saying the idea connection is active. By then i had called customer care many times to activate it. They failed. So in the mean while i purchased an airtel data pack. After they said the connection is active, i tried using idea connection on the 15yh of june. It didn't work. I tried and tried so i took it to the idea customer care showroom palavakkam and spoke to a girl named hemalatha. She tried doing something and said it worked. Then again when i tried connecting in front of her, it did not. Then she apologised saying it is not working and that she will raise a complaint. Every two days i went to idea showroom and she said the same. And by the 25th of june i received a bill for a whole month. I took it to the showroom. She said you have to pay. When i purchased the sim, i had asked for prepaid. They said they have only postpaid. I refused postpaid fearing random taxes and rentals but the person convinced me saying i jus have to pay 650 rs for 3 gb and that the first 3 months i would get 6gb. But then bill i received was 750 plus. When i took it to the showroom ms. Hemalatha insisted that i pay. I told her to first get my connection working and that i would pay later. I told her it would be great if an executive comes to my place, meets me, talks what's right and then see what has to be done. But she said no such thing is possible.
This went on for few weeks and i received a second month bill. I stopped going for it.

I come from a family that's into business and we pay all the bills on time. I do a lot of social service and paying the bill for a connection that i use is no big deal. But i am not ready to pay unnecessarily. Would any of you give away your salary to your boss just because they said that you didn't work properly? No.

I am getting calls trying to threaten me regarding idea bill payment for 3 months even today. I will not pay when i have not got the benefit of a connection at all. If you are someone who would forego your one month salary for your company, try showing me the same.

It's so cheap of idea to make such calls and threaten people.

In the midst of an auspicious pooja an * calls up and says an fir is filed against me. No matter what, his and her auspicious days are going to take their life perfectly well.
Our staff have five idea prepaid connections and i am going to get each one of them disconnected.
Cheap attitude and cheap play. Have you the guts, go meet your clients, look at their problems, solve them and get your money.
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Idea Cellular customer support has been notified about the posted complaint.
Apr 18, 2017
Updated by Purnima Reddy
[protected]. This is the right number.
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