[Resolved] Idea Cellular — Unused services charge me on my no[protected] | |||
Dear, I have using idea last 4 year. But i have seen last 6 month idea will charge me extra amount those services i am not activated. In months may idea send me rs2150 bill this bill will charge me wrong way because [protected] no used in normal nokia handset this handset do not have internet facility. Then idea how can apply me charges. Kindly requested to u resolve my problem for given me wrong bill & given me right bill, otherwise i am not pay this bill. Was this information helpful? | |||
Sep 3, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 16, 2016 Idea Cellular Customer Care's response Dear Customer, We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under Reference Number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular. Verified Support May 19, 2016 Idea Cellular Customer Care's response Dear Sam Pal, We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 19, 2016 Idea Cellular Customer Care's response Dear Syed Waqi, We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 30, 2016 Idea Cellular Customer Care's response Dear Sam Pal, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||
 5 Comments | |||
Comments
I am facing idea network problem since january i have registered lots of complaint but resolution given yet every time they say that it will be solved after few days ...
contact number is
[protected]
contact number is
[protected]
I had called the custmer care srevice they did not take my complaint they are saying somthing if i say to refend my money back the idea cellular company is waste it is not nice they simply sell ads on tv all the ads are fake if i ask there details of custmer service the are not giving...they are not attending my call properly i had call 2tyms
Dear Customer,
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to affirm that your concern has been acknowledged and a complaint for coverage has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and a complaint for coverage has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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date Today may 9 2016
client no - [protected]
The net connection is closed from morning to my SIM card.