[Resolved] Idea Cellular — vap service added regularly

Kiran.sawant

from Mumbai, Maharashtra

Address:

400097

I have ported the line from vodafone, to india on 04/09/17, because of they also used to activate the vap service, made several complents to vodafone but no repsonce from them. Then i shifted to idea, it is the worse experince i have ever since i have member of idea, since day 1 i am getting message of lot of service actived when i am not activating any of the servies. I made several complents to the person from whome i have take the tranfer i.E. 91-[protected], but no body is picking up the phone. Even i complent with idea customer care. I had activated dnd service but they are not ready to activate the service and i now wanted to discontinued by internet service they are not allowing me to do so. They are contineously sending the messages that so and so service is activated and they are charging for the same on my bill.

Please look into urgently, as i am fed of these of telephone companies

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Oct 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry for trouble caused to you, as checked your DND service is already activated. And we want to inform you that, the VAS services gets activated while you are browsing the internet and you get charged accordingly.

Regards,
Nehanka