[Resolved]  Idea Cellular — Vas service activated again without any consent

Address:Ghaziabad, Uttar Pradesh, 201010
Website:ideacellular.com

Hi,

I am seriously now fed up of idea's service. You guys randomly activate services when internet is used. This time hello tv99 got activated. Earlier also some service was activated and was charged. But since i complained about this after the bill got processed so i din't recieve refund. But this time i've asked customer care to deactivate the service instantly. If this time its going be there in my bill then i'll take some actions. I've got proof too. Also i'm going to port from idea cellurar to some other better network. I was doing some important work and in between i had to make call to customer care to get this service deactivated. Isn't it a torture?
Check with the screenshot attached which proves that i got my service deactivated instantly.

Thanks
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 20, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 19, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 21, 2016
Idea Cellular Customer Care's response
Dear Raghunath Padwalkar,

Please share your Idea mobile number and alternate contact details to resolve your concern at the earliest. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 21, 2016
Idea Cellular Customer Care's response
Dear suyash5286,

We wish to inform you that details of one subscriber cannot be shared with another. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 21, 2016
Idea Cellular Customer Care's response
Dear rangrasiya,

PUK details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile for further assistance. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
May 25, 2016
Updated by Narendra Jadon
Hi,

I am seriously now fed up of idea's service. You guys randomly activate services when internet is used. This time hello tv99 got activated. Earlier also some service was activated and was charged. But since i complained about this after the bill got processed so i din't recieve refund. But this time i've asked customer care to deactivate the service instantly. If this time its going be there in my bill then i'll take some actions. I've got proof too. Also i'm going to port from idea cellurar to some other better network. I was doing some important work and in between i had to make call to customer care to get this service deactivated. Isn't it a torture?
Check with the screenshot attached which proves that i got my service deactivated instantly.

This is the second time i am posting the problem because earlier i forgot to post my number.
My idea number is[protected].
And this is the incident of few days back, 19th may.

Thanks
Complaint comments 

Comments

Idea Cellular — Cut off balance

Something has ben activated by mistake and the balance has been cut off. plz do reverse it

Idea Cellular — incoming call details

Dear sir, Sir please help me my mobile no is [protected] and i want to know about all incoming & outgoing call details so please sir help me. My email address- [protected]@gmail.com THANK YOU SIR.

Idea Cellular — post paid bill

Post paid cell no.[protected]. Deduct my credit card on 16.07.2015

Idea — sim

ghar jagdishpur thana Jagdispur zila Wesat camparan

Idea Cellular — online details of my number

dear sir/madam I want my number details(sms, incoming, outgoing call details and data usage).im using no.[protected].

Idea Cellular — Deduction detail of money ..

Sir i want full deduction details of talktime of my no. [protected] from recharge done... please

Idea Cellular — reduced balance without active service

Reduced balance without active services and customer care behavior not well and they rejected called

Idea Cellular — my sim had been closed

dear sir my no of idea [protected] has been closed suddenly plzz help

Idea — demand for call records

My name is Aditi Shirsat My mobile no.is [protected] I want the call records of this number from june 2015 as soon as possible on my mail id [protected]@gmail.com

Idea Cellular — On line recharge not effected

sir, i recharge for Rs.81/- through on line recharge for my mobile no [protected] from idea cellular web site on 30/6/2015 but till date the amount was not credited in my account. please kindly credit the recharge amount at the earliest

Idea Cellular — Number services barred and no proper service by Maharashtra appellate.....

My number services still barred and nobody respond to my mail...don't buy the Idea connection its froud company...

Idea Cellular — net recharge

Sir by mistake two recharge were made on [protected] of 155 but the data did not added it cancelled this is wrong when the company is charging us it also should give some or the other benifit to its coustomer

Idea — Incoming & outgoing call detail

Dear sir, I want to know call details of number [protected] from 1 Apirl to 29 Apirl 2015. my e-mail id is [protected]@rediffmail.com

Idea — balance related

Dear sir, My no is [protected] is in the roaming& am allrady recharge with roming pack bt idea had charge for incommilg i had compalaind in idea care bt problem is the same so plzzz sir solve this Applicant Anupam prajapati

Idea Cellular — unlock puk locked

Hi I m Sahid my idea sim was puck locked I m unlocked my puck locked my idea sim number is [protected] plzzz a nd me puck code in my gmail account my account is [protected]@gmail.com plzzz send me puck code hurry up now

Idea Cellular — my postpaid conn. no.7619068777 change to prepaid conn.

my postpaid conn. no.[protected] is not use my office pls my postpaid conn. convert to prepaid immodestly . regards For Natraj global industry Ram Srivastava

Idea Cellular — Still sending after giving a request to cancel

My no is [protected] . After giving a request also u are still not disconnected my mobile bill and u expect me to pay the amount which your are charging pls look into it

Idea Cellular — my call details

My call detail 09/04/2015 to 09/05/2015

Idea Cellular — Not show my MB

I recharge with 98 ruppee. company game me 1 GB. today not show my MB. Why

Idea Cellular — WANT TO TRACE A NUMBER

I WANT TO TRACE A NUMBER [protected]. IT HAS BEEN STOLEN I NEED HIS EXACT ADDRESS. PLEASE HELP ME

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information