[Resolved]  Idea Cellular — why deduct the amount of without consume of recharge voucher

Address:Indore, Madhya Pradesh, 452010

महोदय,
उपरोक्त विषयाअन्तर्गत निवेदन है कि प्रार्थी सीताराम सोलंकी निवास 172-a वीणा नगर, सुखलिया इंदौर 452010 (मध्य प्रदेश) है l मैंने आइडिया टेलीकॉम कंपनी की सिम तकरीबन 2009 से उपयोग कर रहा हू l
अभी कुछ दिनो से इनकी सर्विसेस से बहुत दुखी हो गया l क्योकि मेरे घर पर शादी थी दिनांक 18/04/2017 इस दिन इन्होने 11: 30 बजे तक चल रही थी l उसके बाद सर्विसेस कॉल सेंटर से बंद कर दीl
उस दिन से मुझे इतना गुस्सा आया कि मैंने bsnl की दो सिम खरीद कर अच्छी सर्विसेस प्राप्त कर रहा हूं l
मेरी आपसे यह रिक्वेस्ट है कि आप इस कंपनी पर कठोर कार्यवाही करे और मेरे जैसे लाखो उपभोक्ताओं के बचाए l
धन्यवाद l
सीताराम सोलंकी
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Aug 23, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, you have confirmed that your concern for sms connectivity issue has been resolved as you have not recharged for the same as of now. Also, we have noted your feedback for further improvement in our services.

Regards,
Neha
Complaint comments 

Comments

I port to my bsnl sim to idea sim. I got msg that Please call on 59059 for tele verification but while calling to 59059 its telling that number is not valid...unable to connect to 59059.
Idea Cellular Customer Care's response, Jul 1, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

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