[Resolved]  Idea Cellular — Worst Experience Ever

Address:Indore, Madhya Pradesh

I took a new postpaid sim from idea executive 6 months back because i want a prepaid no. [protected] and he told me that take this no. in postpaid now and after 3-4 months you can migrate it to prepaid free of cost. He charged me Rs 300 and he told me that this amount will be adjusted in your idea bill after three months. Its been 6 months now and the amount is still not adjusted in my bill. Today when i went to an idea outlet and asked them to migrate my sim from postpaid to prepaid. My outstanding bill was 227 rs till date. They charged me 390 rs. I asked them that i already paid a security deposit of 300 Rs. So you can adjust it in my bill and issue me a new sim card. They said that the amount will come in your prepaid sim after 1 month. And activation will take 5-7 days in which 2-3 days your sim will be not working. Is this the way you cheat your valuable customers. I am fed up now with idea service. I ll never recommend to use idea postpaid to anyone. And the 6 idea nos. my family members are using i m porting them to vodafone by today only.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 3 June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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