[Resolved] Idea Cellular — worst network with very bad voice and data quality | |||
I am Ranvijay and recently ported my mobile number from Airtel to Idea due to network issue in Sector 143 Noida -201306. The idea sales team (Mr. Ravi – mobile no: [protected]) called me and promoted/promised that Idea has better network coverage and 4G data speed. He guarantees that the ‘Idea’ have the best network in this area and convince me to port from Airtel to Idea. However, when my port request completed and I become Idea customer, the moment I start facing the data and voice issue. I am getting 2G –Edge network through Idea 4G SIM and data and voice quality is worst among all network providers. I am cheated and humiliated by making the false commitment by Idea and especially by Mr. Ravi (sales team). I am not even port again to Airtel which have better network compare to Idea due to TRAI restriction for minimum 3 month required to stay with a current operator for porting request. I am highlighting this issue to you so that please take corrective action either by rectify all network issues or refrained your sales team to stop making the false commitment of being best network. In this era, if we still getting 2G- Edge signal from Idea network then I think you have the worst network and led to the worst network provider. Was this information helpful? | |||
Sep 2, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 31, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting so that we can assist you further. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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