Comments
Dear Sir,
My mobile number - [protected].Today at 10:00 AM, suddenly I got the first screen message that 3 rupees is deducted from my balance and this type of message have only exit option to click. After getting the message this was my first starting mobile operation for the today before that time no outgoing call/message, no incoming call/message.Previous balance was Rs.46.02 and after deducting Rs.3 now it becomes Rs.43.02. After getting balance deduction screen message I called to the complained number of Idea i.e, 198. When I told them all the above situation, they are telling that today at 10:00am I pressed *# with some number. Are they joking with me? I told them after getting sms that was my first mobile handling for the day.Then how can it be possible to use *# with some number before getting sms. At first I used to think at least Idea is good network because I had reliance network they used to deduct money like this.Now idea has become same.This is the first time I am getting fed up on them.
Please see this matter and try to reback my money into my account.
Thanks,
Supam Roy
[protected]
My mobile number - [protected].Today at 10:00 AM, suddenly I got the first screen message that 3 rupees is deducted from my balance and this type of message have only exit option to click. After getting the message this was my first starting mobile operation for the today before that time no outgoing call/message, no incoming call/message.Previous balance was Rs.46.02 and after deducting Rs.3 now it becomes Rs.43.02. After getting balance deduction screen message I called to the complained number of Idea i.e, 198. When I told them all the above situation, they are telling that today at 10:00am I pressed *# with some number. Are they joking with me? I told them after getting sms that was my first mobile handling for the day.Then how can it be possible to use *# with some number before getting sms. At first I used to think at least Idea is good network because I had reliance network they used to deduct money like this.Now idea has become same.This is the first time I am getting fed up on them.
Please see this matter and try to reback my money into my account.
Thanks,
Supam Roy
[protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular