Idea — Network Issue

8388917164

Address:

Hooghly, West Bengal

My idea number [protected]. I had a great network problem from 2-3 weeks. Can't access internet. Always got disconnected. Also, they didn't give any good offer. Vodafone in this area much better. I should port in vodafone if you don't look at this issue.

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Idea Cellular customer support has been notified about the posted complaint.

Jun 21, 2014

Updated by 8388917164 Contact number - [protected], [protected]

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and your complaint for coverage has already been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

7797188265

from Arambagh, West Bengal

I don't think it has been resolved. Please call me.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for coverage has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

8388917164

Your customer care executives are unable to resolve my problem. Why you post that my problem was resolved, when it isn't.
First solve it, then post such comments. Don't show your assistance that you don't have.

8388917164

Idea didn't do anything helpful. Only post that kind o[censored]seless comments.