Ideal Enterprises - Hp Gas Agency — Harassment by HP Gas agency IDEAL Gas Enterprises delivery personnel

Address:

560029

My huse help has taken HP Gas connection from Ideal Enterprises, Koramangala (oppo big bazar) on my suggestion around a year back. Ever since the connection has been taken she has been facing various problems :

1. Gas cylinder delivered is mostly tampered, and once changed there is gas smell and leakage, this has happened couple of times, forcing the delivery guy to come and fix the issue.

2. the delivery guy often visits the house and harasses and takes away the empty cylinder making some excuse. like last time he entered the house when was called to fix the leakage and took away the empty cylinder saying he will deliver one in couple of days. He harasses when the empty cylinder is not provided.

3. When a new request is placed sms alerts are received on the mobile, including that the gas has been delivered, whereas, the physical gas has still not been delivered to the consumer.

4. The delivery guy charges way more than the amount mentioned on the memo.

This is a recurring problem, and this guy has been doing this since long with other such consumers, who are not well educated simple citizens, like house maids.

Kindly look into this and have the particular guy (V Kumar) transferred to another location or given strict action taken against.