[Resolved] IFB Industries — Dont pay amc, its a fraud by ifb, service guy comes insists and collects money rs 3800 and goes away after that no response

vivek2609

from Chennai, Tamil Nadu

Address:	Krishna, Andhra Pradesh, 521001
Website:	IFB WASHING MACHINE SERVICE

Its been two months we paid amc which was insisted by service guy he collected and left after that we raised a complaint we got messages saying tickets created and resolved no one came we have raised more than 10 tickets and they automatically gets closed. Till now no one came to resolve, its more than 2 months worst company, i would never ever recommend, if you can do service dont ask or insist the customers to pay amc and go off, kindly take action, dont loose your reputation
Last ticket number: [protected]
Money collected by raja rs 3800, gudivada ifb service dealer, gopi krishna enterprises, andhra pradesh.
My conctact number: [protected], [protected]

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Dec 8, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

IFB Industries Customer Care's response Dear vivek,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Nov 03, 2016

Updated by vivek2609 IFB Team till now there is no response for the solution or action taken, let me know why your team have collected AMC when you dont do service or listen to customers. how long...? this is third month we keep on raising tickets they will be closed automatically no one comes to solve the problem but to collect the money .. will file a consumer case if you dont respond immediately...

Verified Support

Nov 07, 2016

IFB Industries Customer Care's response Dear Vivek

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.