[Resolved]  IFB Industries — false estimation and untrained service persons

Address:East Godavari, Andhra Pradesh

Hi, this is my ifb complaint reference no[protected], after registered in complaint cell, service person attend the our home and check my 9kg washing machine and told that board complaint, we have to replace the board and it cost 15000/- and initially pay 10000/- as advance and will fix it in 15 days.. I got a doubt on the service person and he don't have any knowledge about board circuits... So rejected the offer and i told them i will buy new washing machine..
After a month i got a mother service person (Not from ifb) from my home town and he check the machine and told motor complaint. He repaired it in 6 hours and costs me 2000/-, now the machine work and good condition...
So please don't go for company service if the machine is don't have warranty, ifb will suck u r money like blood and there is no guarantee also..
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Sep 26, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Incase you require any assistance In future, you can call our customer care numbers [protected] (BSNL/MTNL)or[protected]other providers) or you may write back to us at: [protected]@ifbglobal.com.

Assuring you the best of our services.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

I had purchased a ifb microwave from vijay sales on installation and demo was found to be defective ..on installation the inner plate was found to be moving slow initially the stopped completely on trying out some features this all happened in the presence of the technician from ifb..
IFB Industries Customer Care's response, Aug 29, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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