[Resolved]  IFB — Washing machine not working

water drain when machine start rotating, complain on dt 22-5-14 ticket no12997726 till today not any response

washing machine not running and inside wheel not rotating

Washing Machine not working at B-1, On Dos Do Mar, Holiday Street, Calangute, Goa - 403516
Mobile : +91-[protected]

Washing Machine not working at B-1, On Dos Do Mar, Holiday Street, Calangute, Goa - 403516
Mobile : +91-[protected]

IFB Washing Machine Senorita DX not working. When the electrical supply ON, the CB trips OFF with a sound from the machine and shows a flash from inside. The complaint given to the Dealer where from purchased, QRS, Ashramom Road, Kollam; not responded or attended the complaint till date even after one week. Very poor after sale servicing and customer care from the Dealer. Pl look into the matter and do the needful as early as possible.

MANICHANDRAN
AMRUTHAM
T K M C (PO)
PEROOR
KOLLAM
Mob - [protected]

SENORITA DX FRONT LOAD. COMPLAINT REGD ON 07.08.14.
COMPLAINT NO:4158788
TECHNICIANS CAME AFTER 6 DAYS ON 13.08.14 AND SAID BOARD HAS TO BE CHANGED.
TILL DATE NO FURTHER ACTION HAS BEEN TAKEN.
I ALSO HAVE AN AMC FROM 03.11.2014 TO 02.11.2014. BUT NO PERIODICAL SERVICES ARE DONE BY THE FRANCHISEE.

SENORITA DX FRONT LOAD. COMPLAINT REGD ON 07.08.14.
COMPLAINT NO:4158788
TECHNICIANS CAME AFTER 6 DAYS ON 13.08.14 AND SAID BOARD HAS TO BE CHANGED.
TILL DATE NO FURTHER ACTION HAS BEEN TAKEN.
I ALSO HAVE AN AMC FROM 03.11.2014 TO 02.11.2014. BUT NO PERIODICAL SERVICES ARE DONE BY THE FRANCHISEE.
mob no:[protected]

My washing machine (model executive elite) not working.When it turn on there are fumes from the panel. Please get repaired as soon as possible.

The washing machine is not working since 15th September 2014. In this connection I have made complaints several times. On 18th one mechanic came and replaced Process starter and said it is ok. And he has charged Rs 1652/- vide Rt no. 2513 dated 18/09/2014. From next day only it I has the same problem till today. He suggested to take Annual maintenance for Rs 2697/- .Accordingly I have taken AMC also paying Rs 2697/- vide Rt No. 13388 dated 20/09/2014. The ifb personnel is inefficient and they r no bothered to take my complant and to solve the problem. First I have contacted the customer care No.[protected], they told me to contact one Rajeshwari ph no. [protected] after so many days, today when I have contacted she told me to contact the Manager No [protected]. When contacted at 9/45 am today, he told me that he will call back to me after reaching the office. But no, again I only called him and asked, he asked me 20 mts time to reply. Again no call from any of the persons from IFB. Again I tried to contact him at 12/30 pm. His mobile was switched off. Then again I called Rajeshwari, she handed over the phone to one. Rakshit. He assured me any body will come and attend to my complaint today. Just guess yourself how the customers are treated. We are like dogs after bpaying the money. Now I have decided to go for new washing machine .Please advice me in this regard. Please refund the entire money of Rs 1652 and Rs 2697/- paid by me. I will give the washing machine to you and buy the new one. This is the only option left to me. We are aged people do not harass me further. I hope that you will do the needful

Not a good service at all. Very bad

I have given a complaint on 15/10/2014 vide coplaint no:14024647. Till now no body has attended the problem.I have contacted customer service many times.Service incharge is not attending phone call also.I am having AMC also

Respected Sir I have been long standing customer to your good self and I had bought IFB Washing Machine and dish Washer of your said company.I have been in your annual maintenance contract and the AMC serial No. 0018855.Franchise Name HOME SERVICE, Chennai I would like to state that Neptune Washing machine under your annual maintenance contract is not working properly and this was brought to the notice of your service department in Chennai almost a month and there is no proper response even after several calls. I would request your good self to please look into this matter and treat this matter at the most urgent.Hoping to hear from your side at the earliest. Usman Sait Old No. 13/2 New No. 37/2, 1st Floor, Kelly's Road, Kilpauk Chennai.600010. Mobile No. [protected], [protected]

My first complaint no 13796649 in September 2014 and my second complaint no is 14289635 dated 18/11/2014, when I contacted the customer care today I came to know that my complaint has been resolved. I do not understand what the hell the IFB company is doing. No one has repaired my washing machine till today. Please see that I am not cheated.

I bought an IFB top loading washing Machine 2 months back and after 2 weeks of buying it, it started giving problems . Now one week back ( 22 .12 ) it stopped working and the complain was registered the same day ( complain number[protected] Engineer visited us on 24.12 and chkd
the machine and said that he will come back next day with the part to
change. He came back on 25.12.14 to change the part . The machine
started working but after washing one lot it stopped working . ( it doesnt
spin ) Despite calling the Engineer many times and finally re
registering the complain again with the call centre there has no
response so far . Pl help as it's been a week with out the working washing machine .

none at present

There is a big sound arising when the machine is running & the additives block is also not working.

Customer ID No 2929682

complaint no 14790668 dt 27-1-15 until now it was not repaired

Washing machine not working properly for past 2 days.pls solve the problem as soon as possible.

after n number of complain no sollution.
no feebabck call eben
worst service ever seen
W/M. is almost like show piece in home only

even service department people not answering properly n behave like we are their borrowers. while in gurantee period they come for service after 40 days & now they are saying will come next day with service charges.

Loation: new ranip ;ahmedabad