Income Tax Department — pan processing delay and very poor service

Address:New Delhi, Delhi

Dear sir/madam,
I am writing this letter with great disappointment that your delhi pan application processing office has given the worst possible service experience. It has been almost 2 months and still, the center keeps saying that they need the same document, which was not required in the first place, then sent twice in last 3 weeks, and still being asked.

Here are my details:
Office applied to - delhi
Name - vintee tripathi
Dob - aug/03/1980
Application reference number - u-n[protected]
Reference # jici[protected]
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Income Tax Department customer support has been notified about the posted complaint.
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My Acknowledgement No [protected] and my PAN CARD is about to delivered 27 May 2017 but courier office didn't deliver my address.
When I go to courier office they said my PAN card is returned to IT Department.
Plz resend my PAN card as soon as possible via India Post to my address

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    Income Tax Department Phone
    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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