India Flower Gift Shop — money not refunded till date

Website:www.indiaflowergiftshop.com

I have placed an order on sep 3rd late night, which is supposed to be delivered on sep4th mid night. Before placing the order we asked whether it is possible as there is a short notice. They are very confident about the delivery. So we placed the order and paid money. Even after placing the order we called them and they said okay and replied via mail about order confirmation.

Order num : 7f8vst

And stopped attending calls. The very next day they told the delivery boy met with an accident and will deliver it by sep 5th evening. And it is not done. Not attending the calls. Since then wherever we call they will say it will be re delivered. It is a birthday surprise and it can't be done at any time they like to do. Since then i will call, they will say it will be done by friday. No money will be credited by friday. Will call again on monday. They will say a date after 2 weeks. No money credited. And date after a week... And so on...

Kindly take some action

Money not refunded
Money not refunded
Money not refunded
Money not refunded
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India Flower Gift Shop customer support has been notified about the posted complaint.
Feb 14, 2018
Updated by chintalapati jahnavi
When i posted a complaint in consumer complaint, complaint was set to resolved. But I didn't receive money...It's been 6 months i was asking for refund. And the great employees of the so called online services india flower gift shop not attending my calls... i think They are utilizing the costumers money... When i ask for money... it was said automatic process will take time... Seriously???? Will it take 6 months????
Complaint comments 

Comments

I have ordered bookey to be delivered on Valentine's Day and they promised me that it will be delivered on same day. I had already mentioned if it doesn't get delivered on Valentine's Day I need refund.
However I didn't get any refund .
Nor they pick my call. Worst service.
No response from the India Flower gift shop people, they are not even responding to calls... Worst service

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    +91 98 3636 4260 [Support]
    +91 98 3131 9069 [Support]
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    India Flower Gift Shop Address
    22/279, Jodhpur Gardens, 2nd Floor, Kolkata, West Bengal, India - 700045
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