India Flower Gift Shop — No response from merchant, no delivery of item

Website:www.indiaflowergiftshop.com

I already ordered an item on 25th August 2016 and i received payment order confirmation from EBS Payment as success on the same day. Till today i did not received any response from the merchant site and the delivery time is over .

How can i get the money back? To whom i need to contact and register complaint for the same. I hope this online company is a fraud. This types of fraud websites are now commonly. How can we solve these problem permanently .

I am requesting indian consumer complaint forum to provide me a solution to get my money back.

Merchant Reference Number : 3babe5abcf0bba885548
EBS Payment ID : 58838791
Payment Mode : Master Card Debit Card
Amount : 1549.00
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India Flower Gift Shop customer support has been notified about the posted complaint.
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I already ordered an item on 02nd November 2016 and i received payment order confirmation from EBS Payment as success on the same day. Till today i did not received any response from the merchant site and the delivery time is over .

How can i get the money back? To whom i need to contact and register complaint for the same. I hope this online company is a fraud. This types of fraud websites are now commonly. How can we solve these problem permanently .

I am requesting indian consumer complaint forum to provide me a solution to get my money back.

Merchant Reference Number : 7292ebc94e1d6a68bc04
EBS Payment ID : 62410976
Payment Mode : onlineSBI
Amount : 610.00

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    +91 98 3636 4260 [Support]
    +91 98 3131 9069 [Support]
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    India Flower Gift Shop Address
    22/279, Jodhpur Gardens, 2nd Floor, Kolkata, West Bengal, India - 700045
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