India Flower Gift Shop — product did not delivered and did not send the refund

Umatirkkovalluri

from Delhi, Delhi

Address:

Vadodara, Gujarat

This is uma from vadodara. For my husband's birthday i ordered cake on 04.03.18 @ rs. 899/-. They didn't delivered the cake even though they didn't picked the call and after so many calls they picked and given rude answer. Please send my money back. They have sent me a mail stating that you can use the order within a year at any time. Again i have sent mail for the same to get the product on may month. But they didn't send any reply for that. So i called them they are continuously telling that server is problem we are unable to see your mail. Once we get the mail we will revert back. One week completed till now. I'm calling them continuously but they are not picking my call. Request you to get my refund or the product to the same delivery address. Please help me in this regards. Please help all customers from such fraud sites. If possible please block those sites or don't give any license to sell the products through such sites. This is my humble request please understand our situation and please take the necessary action as early as possible.

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India Flower Gift Shop customer support has been notified about the posted complaint.

May 17, 2018

Updated by Umatirkkovalluri This is uma from vadodara. For my husband's birthday I ordered cake on 04.03.18 @ Rs. 899/-. They didn't delivered the cake even though they didn't picked the call and after so many calls they picked and given rude answer. Please send my money back. They have sent me a mail stating that you can use the order within a year at any time. Again I have sent mail for the same to get the product on May month. But they didn't send any reply for that. So I called them they are continuously telling that server is problem we are unable to see your mail. Once we get the mail we will revert back. One week completed till now. I'm calling them continuously but they are not picking my call. Request you to get my refund or the product to the same delivery address. Please help me in this regards. Please help all customers from such fraud sites. If possible please block those sites or don't give any license to sell the products through such sites. This is my humble request please understand our situation and please take the necessary action as early as possible.

May 29, 2018

Updated by Umatirkkovalluri Please update the status of above complaint. Not yet received the cash back. Please take the necessary action at the earliest.